Cancellation process

  • Changes to orders/Cancellation of orders must be done within 24hrs from the time of order placement. 
  • Customer can notify cancellation of order by Whatsapp /call- 91-8825740704  or mail to support@athulyaa.com within 24 hours of Order placement.
  • Beyond 24 hours, 50% of the product cost will be with held and rest will be refunded.
  • For customised products like Dolls or personalised printed products, No refund is entertained on order cancellation. Only shipping Cost will be refunded when notified.
  • For International orders, once product is picked up by shipping agency, no order cancellation can be processed, even if notified within 24 hours.
  • The above rules apply to both Domestic and International orders.

Need help?

Contact us at support@athulyaa or Call us/ Whatsapp  – 91-8825740704 for questions related to Cancellation process.